Terms and Conditions
Effective Date: 3 July 2026
Website: www.ecomaris.co.uk
Business Name: Ecomaris Limited (“we”, “us”, “our”)
These Terms and Conditions (“Terms”) govern your use of our website, your purchase of digital products, and your booking and use of our coaching services. By accessing our website, purchasing our products or services, or otherwise engaging with us, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use our website or purchase our products or services.
1. About Us
We are a management consultancy providing:
- Digital project management templates and related downloadable resources;
- Business and project management coaching services;
- Educational content and business resources.
We do not provide regulated financial advice, investment advice, tax advice, legal advice, accounting advice, scientific advice or any other regulated professional services.
2. Eligibility
You must be at least 18 years old and legally capable of entering into binding contracts under the laws of England and Wales.
If purchasing on behalf of a business, you confirm that you have authority to bind that organisation.
3. Our Products
Our products include downloadable digital resources such as:
- project management templates;
- planning documents;
- frameworks;
- checklists;
- workbooks;
- guides;
- toolkits;
- other digital downloads.
Products are supplied electronically only unless otherwise stated.
No physical products will be shipped.
4. Coaching Services
We offer bookable coaching sessions which may be delivered:
- online via video conferencing;
- by telephone; or
- by another agreed digital platform.
Coaching is educational and developmental in nature.
It is intended to support individuals and organisations with project management, business planning, organisational effectiveness and related topics.
Coaching does not constitute:
- financial advice;
- investment advice;
- tax advice;
- legal advice;
- scientific advice;
- regulated business advice;
- psychotherapy;
- counselling;
- medical advice.
You remain solely responsible for all decisions taken following any coaching session.
5. No Professional Advice
All content provided through:
- our website;
- social media;
- newsletters;
- coaching;
- downloadable products;
- webinars;
- presentations; and
- email communications
is provided for general educational and informational purposes only.
Nothing we provide should be relied upon as professional advice.
You should obtain independent professional advice appropriate to your own circumstances before making financial, legal, tax, employment, scientific, regulatory or commercial decisions.
6. Results Disclaimer
We do not guarantee:
- business success;
- increased revenue;
- profitability;
- funding;
- project outcomes;
- operational improvements;
- promotions;
- contracts;
- client acquisition; or
- any particular result.
Business outcomes depend upon numerous factors beyond our control.
Any testimonials, case studies or examples are illustrative only.
Past performance is not a guarantee of future results.
7. Orders
An order becomes binding once payment has been successfully processed.
We reserve the right to refuse or cancel any order where:
- payment cannot be authorised;
- fraudulent activity is suspected;
- pricing errors occur;
- technical errors occur; or
- we reasonably believe acceptance would be inappropriate.
If payment has already been taken, a refund will be issued where appropriate.
8. Prices
All prices are shown in pounds sterling (GBP) unless stated otherwise.
Prices may be changed at any time without notice.
The applicable price is the one displayed at the time your order is placed.
VAT will be charged where required by UK law.
9. Payment
Payment must be made using the payment methods available on our website.
Your payment information is processed by third-party payment providers.
We do not store full payment card details.
10. Digital Products
Following successful payment, digital products will normally be made available immediately or within a reasonable time.
You are responsible for ensuring that:
- your device is compatible;
- you have suitable software;
- your internet connection is adequate.
We are not responsible for failures caused by your equipment or internet connection.
11. Consumer Cancellation Rights for Digital Content
Where you purchase digital content as a consumer, you expressly agree that:
- delivery may begin immediately after purchase;
- you request immediate access to the digital content; and
- once downloading or streaming begins, your statutory right to cancel under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013 may be lost.
By purchasing downloadable products you acknowledge and consent to this.
Nothing in these Terms affects your statutory rights.
12. Coaching Bookings
Bookings are subject to availability.
Appointment times are confirmed once payment has been received.
You are responsible for attending your booked session.
If you are late, the session will still end at its scheduled time unless we agree otherwise.
13. Cancellation and Rescheduling
You may reschedule a coaching appointment by providing at least 48 hours’ notice.
Where less than 48 hours’ notice is provided:
- rescheduling may be refused; and
- the session fee may be forfeited.
If we need to reschedule, we will offer:
- a new appointment; or
- a full refund.
14. Missed Appointments
Failure to attend without notice will normally be treated as a completed session.
No refund will usually be provided.
15. Refund Policy
Digital Products
Because our products consist of immediately accessible digital downloads, refunds will generally not be available once access has been granted unless:
- required by law;
- the file is materially defective and cannot reasonably be replaced.
Coaching Services
Refunds are available only where:
- required by law;
- we cancel the appointment;
- we otherwise agree in writing.
16. Acceptable Use
You agree not to:
- misuse our website;
- interfere with website security;
- upload malicious software;
- attempt unauthorised access;
- scrape or harvest website content;
- reproduce products unlawfully;
share purchased digital products.
17. Intellectual Property
Unless otherwise stated, all intellectual property rights remain our property.
This includes:
- templates;
- frameworks;
- documents;
- graphics;
- branding;
- website content;
- coaching materials;
- videos;
- downloadable resources;
- presentations.
Purchase grants you a limited, non-exclusive, non-transferable licence for your own personal or internal business use.
You may not:
- resell;
- redistribute;
- sublicense;
- reproduce commercially;
- modify for resale;
- upload publicly;
share login credentials.
18. Business Use Licence
Where products are purchased by a business, they may be used internally within that purchasing organisation only.
They may not be distributed externally or incorporated into products offered for sale without our prior written consent.
19. Social Media
Our social media accounts are intended for general information only.
Comments, posts or interactions do not constitute advice.
We reserve the right to remove content or block users engaging in abusive, unlawful or inappropriate behaviour.
20. User Content
Where you submit reviews, comments or testimonials, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish that content for marketing and promotional purposes.
You confirm that you own the rights to the material you submit.
21. Confidentiality
We will treat information disclosed during coaching confidentially except where disclosure is required:
- by law;
- by court order;
- to protect legal rights;
- to prevent serious criminal activity.
You should avoid sharing confidential third-party information unless authorised to do so.
22. Data Protection
Personal data will be processed in accordance with our Privacy Policy and applicable UK data protection legislation, including the UK GDPR and the Data Protection Act 2018.
23. Website Availability
We do not guarantee uninterrupted availability of the website.
Access may be suspended for:
- maintenance;
- upgrades;
- technical issues;
security reasons.
24. Third-Party Links
Our website and social media may contain links to third-party websites.
We are not responsible for their content, availability or privacy practices.
25. Limitation of Liability
Nothing in these Terms excludes liability for:
- death or personal injury caused by negligence;
- fraud or fraudulent misrepresentation; or
- any liability that cannot legally be excluded.
Subject to the above, and to the fullest extent permitted by law:
- we shall not be liable for indirect or consequential loss;
- loss of profits;
- loss of business opportunity;
- loss of goodwill;
- loss of anticipated savings;
- loss of contracts;
- business interruption; or
- loss of data.
Where liability cannot be excluded, our total aggregate liability arising from any claim relating to products or services shall not exceed the amount paid by you for the relevant product or coaching service giving rise to the claim.
26. Force Majeure
We shall not be liable for delay or failure caused by events beyond our reasonable control, including:
- natural disasters;
- pandemics;
- internet outages;
- cyber attacks;
- industrial disputes;
- impacts of war;
governmental action.
27. Severability
If any provision of these Terms is found unenforceable, the remaining provisions shall continue in full force and effect.
28. Entire Agreement
These Terms, together with our Privacy Policy and Cookie Policy, constitute the entire agreement between the parties.
29. Changes to These Terms
We may amend these Terms from time to time.
Updated versions will be published on our website.
Continued use of the website after changes take effect constitutes acceptance of the revised Terms.
30. Governing Law
These Terms shall be governed by and construed in accordance with the laws of England and Wales.
31. Jurisdiction
The courts of England and Wales shall have exclusive jurisdiction over any dispute arising from these Terms, except where mandatory consumer protection laws provide otherwise.
32. Contact
For any enquiries relating to these Terms, please contact:
Ecomaris Limited
Email: hello@ecomaris.co.uk
Website: www.ecomaris.co.uk
Registered Address: College House, 2nd Floor, 17 King Edwards Road, Ruislip, London, HA4 7AE
Company Number (if applicable): 17316683
Consumer Rights
Nothing in these Terms seeks to exclude or limit any rights that consumers have under applicable UK consumer protection legislation, including the Consumer Rights Act 2015, the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013, or other mandatory legal provisions.
Additional Website Policies
These Terms should be read together with the following policies available on our website:
- Privacy Policy
- Cookie Policy
- Accessibility Statement
- Acceptable Use Policy (if applicable)
- Returns and Refunds Policy
For a commercial website operating in the UK, I would also recommend having these Terms reviewed and supplemented with sector-specific provisions before publication. In particular, many consultancy businesses benefit from adding clauses covering limitation of coaching scope, intellectual property ownership of bespoke materials, online booking platform terms, consumer/business customer distinctions, electronic communications, sanctions compliance, anti-bribery, and detailed GDPR/privacy notices. It is also important to ensure the website complies with the Consumer Contracts Regulations 2013, the Consumer Rights Act 2015, the Electronic Commerce (EC Directive) Regulations 2002, the UK GDPR, the Data Protection Act 2018, and, where applicable, the Digital Markets, Competition and Consumers Act 2024 as its consumer protection provisions come into force. A solicitor can tailor these provisions to your business model and ensure the terms are enforceable and appropriate for your specific services.