Accessibility Statement

Accessibility Statement

Effective Date: 3 July 2026

Last Updated: 12 August 2026

Business Name: Ecomaris Limited

Website: www.ecomaris.co.uk

1. Our Commitment

At Ecomaris Limited, we are committed to making our website, digital products and online coaching services as accessible and inclusive as reasonably possible.

We believe that everyone should be able to access information about our services regardless of disability, age, technology or individual circumstances.

We continually work to improve the accessibility and usability of our website and welcome feedback from our users.

2. Accessibility Standards

Although we are a private sector organisation and are not generally subject to the Public Sector Bodies (Websites and Mobile Applications) Accessibility Regulations 2018, we aim to follow recognised good practice, including the principles of:

  • Web Content Accessibility Guidelines (WCAG) 2.2 Level AA, where reasonably practicable;
  • Equality Act 2010;
  • UK accessibility best practice.

Accessibility is considered as part of the ongoing design, development and maintenance of our website.

3. Measures We Take

Where reasonably practicable, we aim to:

  • use clear and consistent page layouts;
  • use headings in a logical order;
  • provide sufficient colour contrast;
  • ensure text remains readable when enlarged;
  • enable keyboard navigation;
  • provide descriptive page titles;
  • use meaningful link text;
  • ensure forms are clearly labelled;
  • minimise unnecessary animation;
  • avoid content that flashes or may trigger seizures;
  • maintain responsive design for desktop, tablet and mobile devices.

4. Digital Downloads

Our downloadable resources are primarily supplied in formats such as:

  • PDF;
  • Microsoft Word;
  • Microsoft Excel;
  • Microsoft PowerPoint;
  • editable templates.

Where reasonably practicable, we seek to:

  • use accessible fonts;
  • structure headings logically;
  • avoid unnecessary colour dependence;
  • provide editable versions where appropriate;
  • maintain readable layouts.

Some templates are intentionally designed for project management and may contain complex tables, timelines, spreadsheets or diagrams which can present accessibility challenges for some assistive technologies.

5. Coaching Services

Where reasonably practicable and agreed in advance, we will seek to make reasonable adjustments for coaching clients.

Examples may include:

  • additional breaks;
  • alternative communication methods;
  • provision of written summaries;
  • advance copies of materials;
  • adjustments to session pace;
  • captions where supported by the chosen video platform;
  • alternative meeting formats.

If you require adjustments, we encourage you to contact us before your appointment.

6. Known Limitations

Despite our efforts, some areas of our website or resources may not yet be fully accessible.

Examples may include:

  • older downloadable documents;
  • embedded third-party content;
  • external booking systems;
  • payment provider pages;
  • videos supplied by third parties;
  • interactive diagrams;
  • complex spreadsheets.

Where these limitations exist, we will seek reasonable alternatives where possible.

7. Third-Party Services

Our website may use third-party platforms for services such as:

  • payment processing;
  • appointment booking;
  • video conferencing;
  • email subscriptions;
  • embedded videos;
  • social media.

We do not control the accessibility of third-party websites or applications.

Users should refer to the accessibility information published by those providers.

8. Assistive Technology

We aim for compatibility with commonly used assistive technologies, including:

  • screen readers;
  • screen magnifiers;
  • speech recognition software;
  • keyboard-only navigation;
  • browser accessibility settings.

Compatibility may vary depending upon the browser, operating system and assistive technology being used.

9. Browser Compatibility

Our website is intended to function on current versions of major web browsers.

Users are encouraged to keep browsers updated to benefit from the latest accessibility improvements.

10. Alternative Formats

Where reasonably practicable, we may be able to provide certain materials in alternative formats.

Depending upon the document, this may include:

  • Microsoft Word;
  • accessible PDF;
  • larger text;
  • plain text.

Requests will be considered on a case-by-case basis and may not always be possible where doing so would fundamentally alter the nature of the resource or impose a disproportionate burden.

11. Reporting Accessibility Issues

If you experience difficulty accessing any part of our website or resources, please let us know.

When contacting us, it is helpful if you include:

  • the page or document concerned;
  • the nature of the difficulty;
  • the device and browser you are using;
  • any assistive technology being used;
  • your preferred format or adjustment, where applicable.

We will make reasonable efforts to investigate and respond promptly.

12. Reasonable Adjustments

We are committed to complying with our obligations under the Equality Act 2010.

Where appropriate and reasonably practicable, we will consider requests for reasonable adjustments to help ensure that our services are accessible.

Each request will be considered individually, taking into account the nature of the service and the adjustment requested.

13. Continuous Improvement

Accessibility is an ongoing process.

We regularly review our website and digital resources and may:

  • improve page layouts;
  • update downloadable materials;
  • enhance keyboard navigation;
  • improve colour contrast;
  • simplify language;
  • address identified accessibility barriers.

Feedback from users forms an important part of this process.

14. Contact Us

If you have any questions about accessibility or would like to request assistance, please contact:

Ecomaris Limited

Email: hello@ecomaris.co.uk

Website: www.ecomaris.co.uk

Registered Address: College House, 2nd Floor, 17 King Edwards Road, Ruislip, London, HA4 7AE

We aim to acknowledge accessibility enquiries within five working days and to respond substantively as soon as reasonably practicable.

15. Changes to This Statement

We may update this Accessibility Statement from time to time to reflect changes to our website, services or applicable good practice.

The latest version will always be published on our website together with the effective date.

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